What other leaseholders see

Your name and what you write in the forum. If you make your profile public, also your country, your project and what you share in it. Never your email, your phone number, your units, your payments or your documents.

Messages between leaseholders

They're stored on the platform until you delete them. Each person deletes the conversation on their own side: what you delete disappears for you, and the other person still sees it until they delete it too. Once both people have deleted it, it's gone from the platform.

Who else can read them

The Land of Nomads team can read conversations, and only does so to check a report or to act when someone breaks the rules in the terms of use. Every time someone on the team opens a conversation, who opened it and when is logged.

If someone bothers you

You can block that person, and they can no longer write to you. You can report the conversation, and the team reads it and acts. The team can withdraw a message and remove someone's access to Messages, telling them why.

If you lose access

If your access is suspended, your profile is hidden, no one can write to you and your conversations stop showing for you and for the other person while the suspension lasts; they are kept, and come back when it is lifted. The platform does not delete accounts on its own: if you want your data deleted, write to us from Requests and the team will do it.

Email notifications

When someone writes to you for the first time, or writes again after you've read their last message, we notify you on the platform and, if you have it turned on in My profile, by email. The email says who wrote to you, never what they wrote.